Valley-Hi Kia

We are seeking a motivated and customer-focused professional to join our team and help create outstanding first impressions for prospective customers. In this role, you will respond to inquiries, build relationships with leads, and support the sales team by setting appointments and moving opportunities through the sales pipeline. The ideal candidate is organized, energetic, and comfortable communicating across phone, email, text, and digital channels.

Pay

$16.90 plus bonuses

Responsibilities 

• Respond promptly to inbound leads and customer inquiries through phone, email, and online platforms
• Qualify leads by gathering information, understanding customer needs, and identifying sales opportunities
• Set appointments for the sales team and maintain a steady follow-up process to increase show rates
• Make outbound calls and send follow-up communications to nurture prospects through the buying journey
• Maintain accurate records of all customer interactions in the CRM system
• Collaborate with sales leadership and the retail team to ensure a seamless customer experience
• Support campaign follow-up efforts and help track lead conversion performance
• Deliver a professional, friendly, and solution-oriented customer experience at every touchpoint

Qualifications

• Previous experience in customer service, sales support, call center, or business development is preferred
• Strong verbal and written communication skills
• Ability to build rapport quickly and handle high volumes of customer contact
• Excellent organizational skills and attention to detail
• Comfort using CRM systems, phone systems, email, and messaging tools
• Ability to work independently while contributing to a team-oriented environment
• Professional, dependable, and adaptable in a fast-paced setting

What We Offer

• Competitive compensation with performance-based earning potential
• Opportunities for training and professional growth
• A supportive team environment focused on success and customer satisfaction
• The chance to build a career in sales and customer engagement

About the Role

This position plays a key part in connecting customers with the right sales resources and helping drive business growth. If you enjoy communicating with people, staying organized, and contributing to a high-performing team, this could be an excellent opportunity for you.